City Rights

Originally conceived as a project dedicated to the city of Amsterdam, the app has evolved into a scalable, multilingual digital platform, now operational in Amsterdam and Utrecht thanks to a partnership with Here to Support, an organisation committed to protecting the rights of and providing practical support to the most vulnerable members of society.

A platform designed to promote inclusion

City Rights brings together information that is often hard to find into a single digital tool, enabling users to find their way around the city and access essential services more easily.

The app includes:

• information on fundamental rights (“Know your rights”)
• maps and directories of organisations, helpdesks and support centres
• community updates and local news
• a calendar of events and city initiatives
• a Journal section with articles and in-depth features
• the ability to submit content, reports and events
• content accessible without registration
• multilingual support

The app’s modular structure also allows the project to be easily adapted to new cities and social contexts, transforming City Rights into a replicable model of digital urban inclusion.

Accessible, barrier-free design

The user experience has been designed to be simple, intuitive and inclusive, even for people with limited digital skills.

The app is:

• completely free
• usable without creating an account
• features a clear and intuitive interface
• optimised for slow connections
• organised into easily navigable sections
• designed to provide quick access to essential information

Particular attention has also been paid to linguistic accessibility: City Rights is available in six languages, including Arabic and Tigrinya, to reach communities often excluded from traditional information channels.

Technology for social impact

City Rights is not just an information app, but a tool developed in collaboration with the communities and organisations that work on the ground every day.

Through features designed to encourage active participation, provide community updates and facilitate the sharing of resources, the app helps to:

• reduce social isolation
• increase independence and awareness
• facilitate access to services
• encourage participation in urban life
• strengthen local solidarity networks

The project is a concrete example of how digital technology can become a tool for inclusion, support and access to rights.

An ever-evolving urban ecosystem

Since its first version, dedicated to Amsterdam, City Rights has evolved into an increasingly comprehensive and flexible platform, capable of integrating informative content, dynamic updates, collaborative features and community engagement tools.

The app continues to evolve with the aim of creating inclusive, accessible urban digital ecosystems that can be replicated in new cities and international contexts.

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